Connect With a Medicare Expert
Allentown:(610) 694-9435 | Kingston:(570) 851-7676

About Our Medicare Agency

Established in 2004 by Michael Hitcho, a veteran with a passion for serving others, Hitcho Insurance stands as a beacon of trust and expertise in the realm of Medicare insurance. With a commitment to excellence, Michael developed the innovative 4E process: Evaluate, Educate, Endorse, and Enroll. As proudly featured on radio AM790, we’ve been honored to assist countless individuals select the optimal Medicare plan tailored to their unique needs.

At Hitcho Insurance, our licensed Medicare advisors boast expertise across all major Medicare Insurance Companies, ensuring unbiased recommendations that prioritize your best interests. Including Humana, Aetna, Geisinger, Capital Blue Cross, Highmark, UnitedHealthcare and many more.

Rest assured, there are no fees for our invaluable service; our compensation is solely provided by the insurance companies. This transparent approach enables us to offer objective insights, empowering you to make informed decisions with confidence.

Navigating the complexities of Medicare shouldn’t be daunting. With Hitcho Insurance by your side, the process becomes seamless and straightforward. Trust us to be your dedicated partner in securing the ideal Medicare insurance solution.

Michael Hitcho
CEO

After serving in the Army National Guard, Mike started working locally for an insurance company where he quickly grew to become one of their top producers. Over the years he’s won numerous industry awards for his dedication to his clients.

Currently, he’s building the expansion of his agency as they are on a mission to help 50,000 people find the right Medicare Insurance coverage.

He lives in Orefield with his beautiful wife, Kellyann, two stepsons and one daughter. He enjoys drug-free powerlifting and Olympic lifting. Other hobbies include fly fishing and pickleball.

Beth Whitehill-Finch
Licensed Medicare Ins. Specialist

Beth is a Multi-State Licensed Medicare & Personal Insurance Professional who has been with Hitcho Insurance since 2020. Beth offers expert level advice and will help you find the insurance plan that fits you and your unique situation best.

Outside the office, Beth enjoys spending time with her family, friends, and fur babies. She is always up for learning new things and discovering new places. Beth genuinely cares about helping people, so you may even find her volunteering in the community, which she finds very rewarding too.

Beth is reachable Monday-Friday 8AM-4PM at 610-694-9435 or you can email her directly at BethF@hitchoins.com.

Lisa Flores
Licensed Medicare Ins. Specialist

Lisa, a Licensed Insurance Agent, joined Hitcho Insurance in January 2024. Her background in insurance, learning & development, and passion for customer service has been an asset to our agency and clients.  Lisa will evaluate your individual circumstance, answer your questions, advocate to resolve any issues and advise to help you make the best, informed decision on plan(s) that are right for you. Lisa is reachable Monday-Friday 8:30AM-5PM at 610-694-9435 or you may reach her directly at LisaF@Hitchoins.com. 

In her downtime, she enjoys spending time with family and friends, traveling, fitness, and making the most out of life!

Craig Waddell
Licensed Medicare Ins. Specialist

Craig is one of our Licensed Medicare Ins Specialists, providing the highest level of service to our new and existing clients. If you need help finding the best coverage at the most affordable rate, Craig is here to help. He is reachable Monday-Friday 8:30AM-5PM at 610-694-9435 or you can email him directly at craigw@hitchoins.com at your convenience.

When Craig isn’t working here at Hitcho Insurance, he can be found working on his car and motorcycle, or at a local car event.

Jay Whitehill
Licensed Medicare Ins. Specialist
Jay, one of our Licensed Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. If you need to schedule an appointment, or if you have any questions relating to your existing insurance, Jay is always here to lend a hand. He is reachable Monday-Friday 8:00AM-4PM at 610-694-9435 or you can email him directly at Jayw@hitchoins.com.
 
In his downtime, Jay enjoys baking, reading, and spending time with his friends and family.
Lindsay Moninghoff
Licensed Medicare Ins. Specialist
Lindsay, one of our Licensed Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. If you need to schedule an appointment or if you have any questions relating to your existing insurance, Lindsay is always here to help. She is reachable Monday-Friday 9:00AM-5PM at 610-694-9435 or you can email her directly at lindsaym@hitchoins.com.
 
Outside of work, she enjoys participating in field sports, baking, spending time with her family, and watching baseball.
Gena Cavallo
Customer Service

Gena is here to welcome you with a smile when you visit our office. Bringing 30+ years of print, marketing and customer service management, she handles the day-to-day office duties and also manages direct mail for the agency while assisting her coworkers with any clerical needs.

Outside of work, she enjoys spending time outdoors all seasons of the year, watching baseball, college and pro football and ice hockey, and spending time with her husband, son, family and dog Nuka.

Kyle Waddell
Licensed Medicare Ins. Specialist

Kyle, one of our Licensed Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. If you need to schedule an appointment or if you have any questions relating to your existing insurance, Kyle is always here to help. He is reachable Monday-Friday 9:00AM-5PM at 610-694-9435 or you can email him directly at kylew@hitchoins.com.

Outside of work, he enjoys riding his motorcycle, spending time with friends and family, and traveling to car/motorcycle events.

Ashley Martinez
Bilingual Medicare Ins. Specialist

Ashley, one of our bilingual Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. If you need to schedule an appointment or if you have any questions relating to your existing insurance, Ashley is always here to help. She is reachable Monday-Friday 9:00AM-5PM at 610-694-9435 or you can email her directly at ashleym@hitchoins.com.

Outside of work, she enjoys reading, writing, taking long hikes at scenic state parks, and spending time with her family.

Nylsha Hernandez Centeno
Bilingual Medicare Ins. Specialist

Nylsha, one of our bilingual Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. If you need to schedule an appointment or if you have any questions relating to your existing insurance, Nylsha is always here to help. She is reachable Monday-Friday 9:00AM-5PM at 610-694-9435 or you can email her directly at nylshahc@hitchoins.com.

Outside of work, she likes to spend time with her family and friends, coloring, cooking, and baking.

Anthony Cavallo
Licensed Medicare Ins. Specialist

Anthony, one of our Licensed Medicare Client Advocates, works to provide an exceptional experience to our new and existing clients. He is located in our satellite office in Kingston, PA. If you need to schedule an appointment or if you have any questions relating to your existing insurance, Anthony is always here to help. He is reachable Monday-Friday 9:00AM-5PM at 570-851-7676 or you can email him directly at anthonyc@hitchoins.com.

Outside of work, he enjoys playing golf, watching NFL, College Football, and baseball games; as well as spending time with his family and friends, often playing sports recreationally or trying new restaurants around town.

Ann Quoos
Licensed Customer Service Rep

Ann is our licensed customer service support in Kingston. She has worked in the healthcare field for many years. Ranging from working appeals and claims to being a licensed Medicare Agent. She will be available to assist you by answering any questions you may have pertaining to your insurance. You can reach her by calling 570-851-7676 or email: annq@hitchoins.com

When Ann is not working, she enjoys taking road trips with her fiancé Andy to spend time with her Grandkids. She also enjoys spending time rooting for her Grandson at his baseball and basketball games.

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