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Hitcho Insurance is a privately owned independent Pennsylvania Insurance agency. Our focus is simple.We specialize in the senior insurance market, helping seniors and Medicare eligible individuals find the right insurance solution. We want to help you get the best plan at the lowest cost with some of the biggest names in the industry. Please feel free to contact us today for a free insurance consultation or quote for you or your family.

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Customers Reviews

Hitcho Insurance Agency place picture
5.0
Based on 422 reviews
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cindy moyer profile picturecindy moyer
20:28 22 Jan 26
Terry Ravier profile pictureTerry Ravier
15:41 22 Jan 26
Knowledgeable and courteous service.
Sharon Shealey profile pictureSharon Shealey
14:08 22 Jan 26
Lisa helped me find the right and affordable insurance in a timely manner. When its time in your life to receive medicare call Hitcho Insurance Agency for the help you need.
Matt Moore profile pictureMatt Moore
09:30 19 Jan 26
fast direct info and service, was finished in timely manner.
Rich Webster profile pictureRich Webster
01:45 18 Jan 26
Lisa from Hitcho Insurance was able to find me a compatible Medicare Supplemental Plan at 50% less than my current plan and she also walked me through the entire application process.
GP’s Faves profile pictureGP’s Faves
05:06 07 Dec 25
First snow of the year and wouldn’t you know it, I had an in-person appointment with Donovan at 9:30am…and guess who was running late? Donovan was very accommodating and understanding and met me upon arrival with a huge smile. He also impressed me with his knowledge of Medicare, explained everything to me and was very patient if I had a question or needed him to explain it to me a second time. (The new office is very nice too! Candy and snacks are available if you come in a little hungry.)
All around a helpful, wonderful, warm and friendly staff. Don’t even bother going anywhere else 😉
David Alban profile pictureDavid Alban
20:32 06 Dec 25
Lindsay was incredibly helpful in guiding me through my medical and prescription plan options. She explained everything clearly, answered all my questions, and made a confusing process feel simple and manageable. I truly appreciate her professionalism, patience, and support. As a long time customer of Hitcho Insurance Agency, I would Highly recommend Hitcho for all your insurance needs.
Nofri Fornoro Jr profile pictureNofri Fornoro Jr
18:22 06 Dec 25
Donavan was absolutely 💯 fantastic and he’s very pleasant to talk with!! Saved me $$ and I’m on a great prescription plan. I’m on SS. My wife has a meeting Monday for her health insurance with Donavan who was very efficient and we shall see if we can afford it since the POS in the White House has disrupted the country and world!! I highly recommend HITCHO INSURANCE AGENCY. They’ve been great for years ✌️❤️
Richard Baker profile pictureRichard Baker
18:01 04 Dec 25
Beth is so accommodating and thorough. She allowed me to ask all my questions in an unhurried and patient manner. Her team’s response to emails was timely. Jay was very helpful. Medicare should not be this hard or costly. As a physician who thought his medical literacy was high I was often unsure and overwhelmed with all the choices. Hitcho’s guidance through this process left me feeling confident I picked the best plan for my wife and I.
Cc Spess profile pictureCc Spess
18:09 22 Oct 25
I had my first appointment with Hitcho Insurance today. Donovan was my Medicare Specialist. I needed to find another drug plan for Medicare as my last one was going to jump by $50/month. Donovan found me a great plan and much lower priced too. He was very knowledgeable and friendly, answered all my questions. It's so nice to have a company that understands and can help us older folks. I recommend if you are retiring or retired and need help check them out, don't do it alone. Thank you Donovan, you are awesome!!!!
Carol H profile pictureCarol H
15:29 12 Mar 25
I was very unhappy with the choice I had made for coverage. I knew I had just a short time to change. Jay was able to help me make the best change for me. He was extremely knowledgeable and clear in his explaining the difference in plans. The whole office is super friendly. They just got a new client.
Joanne Willette profile pictureJoanne Willette
16:12 11 Mar 25
Recommend highly for Medicare help they are very knowledgeable would use them again.
Patti Merlo profile picturePatti Merlo
15:22 11 Mar 25
Lisa Flores was exceptional in helping navigate my Medicare choices – informative, efficient and very pleasant to work with.

With ‘65’ approaching, my mailbox has been inundated with mailings about Medicare Supplement and Medicare Advantage plans. In the mix was a letter from Mike Hitcho with information about his company Hitcho Insurance and some basic Medicare information, the letter was just added to that ‘pile’. I had been doing my own research on Medicare & Supplement plans, to say that my head was spinning was an understatement.

Low & behold, letter #2 from Mike arrived, so I switched gears with my research to Hitcho Insurance’s website. Mike has several very informative segments about Medicare from WFMZ-TV 69’s Community Connection. After watching the videos, I was sold and made the call to Hitcho Insurance and connected with Lisa Flores.

Lisa did all the research and came back with recommendations based on my information and situation. My husband & I had a conference call with Lisa to review the information on Medicare and the plans she suggested. Lisa emailed the information for us to review, no hard sales pitch.

I just gave Lisa a call with my selection, she will process the applications and said I would receive everything directly, any questions just reach out to her. After speaking with Lisa, I told my husband – that just seemed too simple & easy.

Thanks to those simple letters received in the mail (no phone call solicitations), my Medicare journey was a whole lot easier than what it started out to be. Lisa & Hitcho Insurance removed the stress of muddling through all the information and available plans. A few months shy of ‘65’ and I’m extremely happy that the weight of my Medicare choice is off my shoulders.

For anyone on the Medicare journey, I highly recommend Lisa & Hitcho Insurance.
Frank DiLeo profile pictureFrank DiLeo
18:09 08 Mar 25
I have metastatic cancer and was transitioning to Medicare Part A and B, as well as a Supplemental/Gap plan and Part D prescription plan. The process at first seemed overwhelming and intimidating. I immediately knew I needed an agent who could guide my decisions without feeling like I’m being sold a plan so the agent can make a commission. I looked online and read hundreds of various reviews and landed on Hitcho Insurance and I am so glad I did.

My agent’s name is Craig Waddell. He is literally a Godsend. I made contact with him over the phone initially and explained my needs and health situation. Craig was on it!

We went to meet Craig and he was well-prepared to meet my needs. As a former school administrator, the lion’s share of my job was to attend meetings and ensure my team was prepared. Craig knew the price points, he had a handle of the difference among various plans available and he helped complete all of the paperwork and serves as a resource for me.

So far the transition is smooth and I feel well served by Hitcho and Craig W as my agent.
Susan Wolfson profile pictureSusan Wolfson
15:01 05 Mar 25
There is absolutely no way I could have navigated all the Medicare options without help from Lisa Flores. Lisa was incredibly patient and helped me pick the best options for my personal needs. She made sure I applied for my Medicare card as soon as it was available to me and once I received my card she then helped me sign up for the plans we agreed worked for me.
Sara Cooper profile pictureSara Cooper
23:02 10 Jan 25
I highly recommend Hitcho Insurance Agency! My aunt moved from Cleveland to Allentown and I needed to update her insurance. Lisa Flores with Hitcho gave me a crash course in Medicare 101 and walked me through my aunt's options with me. She was so patient, helpful and supportive. I would NOT have made good, informed decisions without her and Hitcho. Thank you so much!
shatfieldj profile pictureshatfieldj
15:19 24 Oct 24
Just got off the phone with Lisa Flores at Hitcho insurance. She did a fantastic job helping me select a Medicare plan that I could live with. Just plain simple facts. Asked a few questions, and was able to compare plans, and picked what was right for me. Everything was flawless. Any concern I had was addressed. She was very pleasant to deal with. No pushy sales, trying to get me into something just to make a sale. All options were explored . Thanks Michael. I spoke to him a few years ago and when I was ready I contacted his company. So glad I did.

Steve Hatfield Jr
Allentown Pa
Mike was very helpful sorting through the Medicare maze when I first signed up last year. Just today he responded immediately to questions about my plan's changes for 2025. I'd highly recommend his agency!
Bradley Hahn profile pictureBradley Hahn
20:50 28 Jul 24
I just completed my Medicare signup process and, as my wife did earlier, I used Hitcho Insurance to assist and advise me throughout. Beth worked with me from my initial research all the way through selection and signup of services. She was thorough, knowledgeable and really understood my concerns … she was enormously helpful. I’ll continue using Hitcho from here forward.
Timothy Stoudt profile pictureTimothy Stoudt
17:53 18 Jul 24
I can highly recommend Michael Hitcho Insurance for any Medicare Insurance, they take the time to evaluate your needs. They are very good at what they do, thoughtful and courteous.
Katherine Arthur profile pictureKatherine Arthur
19:55 23 Feb 24
My experience with Hitcho Insurance has made me feel comfortable about my Medicare choices. Lisa and Michael simplified things for me by explaining the difference between Original Medicare and a Medicare Advantage plan. I am grateful to Gunther for recommending Hitcho Insurance. I highly recommend them as they are indeed specialists in this field.

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